Privacy & Data Protection Policy

At PickMeUp Travel (pickmeup.gr), we respect your personal privacy and are committed to protecting all data collected through our booking platform in full compliance with GDPR regulations.

1. Personal Data We Collect To process your private transfer or hourly chauffeur reservations, we collect essential details provided directly by you during checkout:

• Contact Details: Full Name, Email Address, and Phone Number.

• Reservation Details: Pickup and Drop-off Locations, Date, Time, and Flight/Vessel details for arrival monitoring.

• Preferences: Requested Vehicle Type and Selected Extras (e.g., child safety seats).

2. How We Use Your Information Your data is used exclusively for operational and service delivery purposes:

• Executing and managing your scheduled chauffeur services.

• Sending automated email booking confirmations, receipts, and driver location updates.

• Customer support and emergency communication during your trip.

We strictly maintain a zero-spam policy. Your personal information is never sold, rented, or shared with third-party advertisers.

3. Third-Party Integrations & Security

• Payment Processing: All online card payments are handled securely by Stripe. We do not store or process your credit card numbers on our servers.

• Map Services: Address lookup and route distance calculations are powered by Google Maps APIs.

4. Data Retention & Your Rights We store your booking details only for as long as necessary to fulfill tax and administrative obligations. Under European GDPR laws, you reserve the right to:

• Access a copy of your personal data.

• Request corrections to inaccurate information.

• Request the complete erasure of your record from our system.

For any privacy requests or inquiries, please contact our support team at info@pickmeup.gr.